Two keys do not work (Yamaha DGX202)

by Magnus Hultén
(Gothenburg, Sweden)

Two keys (Bb and B in the middle) on our DGX-202 does suddenly not work. They feel a little heavy and does not give any sound. Does anyone have any suggestions on how to solve this?

Comments for Two keys do not work (Yamaha DGX202)

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Feb 21, 2010
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keypads
by: Dick Rector

Hello Magnus again,

Great that the problem is solved and thank you very much for letting us know.
I will make a note of the name and address of these repair-people you mentioned, maybe handy for other keyboarders in your area.

Greetings to you (in a cold Sweden) from Dick Rector in a (Ohhhhhh sooooooo pleasant) Bali (Indonesia)

Regards

Feb 21, 2010
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Problem solved by TV-Trim
by: Anonymous

Thanks everyone for your contribution!

When contacting with Yamaha Scandinavia AB, as suggested by Alfred, I was recommended Yamaha authorized service at TV-Trim Service AB (S:t Paulig. 37, 416 60 GÖTEBORG 031-84 72 00).

As all of you suspected the problem was a broken rubber pad and while fixing the broken one, they even replaced the one next to it and cleaned the keyboard.

The service was quick and the cost estimation was correct, so I can recommend TV-trim for other Yamaha user as well.

Best regards,
Magnus

Jan 11, 2010
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keys not working
by: Dick Rector

Hi Magnus,

More than likely it is a broken rubberpad underneath the bandit-keys.
Every octave has his own 'pad' from C to B and keys not working and feeling 'wrong' are a 99% sign of a broken rubber-pad.
Depending how handy you are, you can change them yourself but if you have any doubts about it, follow Alfred's advice and let the 'pro's' do it for you, better safe than sorry.

Let us know please when the problem is solved so we can all learn something.

Regards
Dick

Jan 11, 2010
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DGX Keys
by: Alfred

Dear Magnus: That was fast!?! I always prefer to suggest a Techical Service approach first, before a DIY approach. There are static-sensitive internal circuit components which can be accidentally zapped, adding to your problems.
It all depends on whether you want to risk opening the unit and exposing it to additional headaches; how much you "love" your keyboard; its age and value, etc. I'm not suggesting you don't have the skill to open the keyboard, and you may well have the savvy to change the (likely) offending pads, but what if my long-distance diagnosis is wrong?!? Check with Yamaha Scandinavia AB. It's worth a phone call. Good luck.

Jan 11, 2010
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Thank you Alfred!
by: Magnus

That's probably a good idea. I will try this. Just thought that there might be something I could do myself. A shortcut?

Jan 11, 2010
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DGX Keys
by: Alfred

Dear Magnus: Your problem is likely due to worn underlay Pads. I suggest you contact:
Yamaha Scandinavia AB
J A Wettergrensgata 1, Västra Frölunda, Sweden
Box 300 53, 400 43 Göteborg, Sweden (Mailing Address)
Tel: (46) 31-89-34-00 Fax: (46) 31-45-40-26

Check with their Technical Dept.for advice. Good luck.

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