Yamaha p95 high pitch ringing sound.

by Eric
(United States )

Recently, I purchased a Yamaha p95 piano from Best Buy as a Christmas gift for myself. When I opened the piano and started playing, I immediately noticed 2 keys were making an abnormal sound when pressed down. It was as if it was scraping against something plastic-like, whereas all the other keys sounded nice and dampened. You could hear this noise over the sound the piano and it was way too obnoxious. I took the piano back and exchanged it for a new one.

Now, with my second p95 piano, all the keys sound fine when pressed, however the f#5 and g#5 key seem to be emanating a strange high pitch noise, almost like a "metallic zing" sound as the note declines. This happens only when using the sustain pedal. The source of this noise is coming from the right speaker only. It is more noticeable in some areas as opposed to others, depending on the other notes you are playing. While it doesn't necessarily break the piano, and while it's not incredibly huge, I would be lying if I said it wasn't mildly annoying, as none of the other keys do this.

My question is whether or not this is normal, (although I'm almost certain it isn't) what could be causing this to happen, and whether or not I should exchange it "again."

Everything else with the piano is fine, and at this point, I'm almost worried to bring it back, get a new one, and with the way my luck has been the previous 2 times, come home to find out there's something way worse with the 3rd piano.

I'm slightly upset because this piano is awesome, yet twice in a row I've come home to a opening up a p95 that appears to have something wrong with it. Not sure where to go from here.

Any help on what I should do would be appreciated. Maybe I need to send it out to Yamaha at some point?