Problem with E-Flat and A Keys in all octaves

by Philip Westin
(Winchester, CA USA)

I have a Yamaha DGX-505 keyboard that I connect with a Mac Pro for composing. In the past few months, the E-flat and A keys stop working in all octaves. If I jiggle the keyboard or move it around a little, both notes usually resume playing. This is happening with greater frequency in the past few weeks. Can you recommend something to fix this?

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Oct 31, 2016
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Diana
by: Robert

Diana, I don't know what kind of dream you had, but I thank you for sharing it. Worked perfectly.

Oct 07, 2016
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Every C and F# only play once
by: Frustrated

I have a similar situation with my Yamaha Motif xs6 where every C and F# key will sound when pressed and sustain (without the sustain pedal pressed), then not play again. I was hoping to open up the board and find a loose cable or ribbon, didn't find any. Help! 😭

Oct 06, 2016
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Diane, we love you!
by: Tatiana

Did Diane's thing and it worked. Thank you and bless you, Diane, you're an angel!!!

Jul 28, 2016
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Worked! Weird! Wonderful! Thanks Diane!
by: John B

When my Dgx-205 keys stopped working, I decided to
get a new one until I read this and tried Diane's Dream. Voila it works now! Unbelievable!

Jul 03, 2016
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It must have been a God given dream
by: The Keyboardist

Yes, Diane's dream worked for me too. At first I forgot to tap the underneath portion of the keyboard. When I suddenly remembered to tap the bottom of the keyboard, all down the length of the keyboard underneath the key sections, with a thick little book, while on it's vertical side, as it was given to Diane, thru the dream..... THEN my "E" and "B flat" keys suddenly were working again. I immediately had to stop and thank God for giving you such a dream to help us all with this problem. And thank you Diane for sharing the dream that you were given.

Jun 26, 2016
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Lot of spam here
by: P:P

This site is full of spam suggestions. Praise the lord how if you turn the keyboard vertically and then it should suddenly worked. Spam is everywhere nowdays

May 26, 2016
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Surya's tip worked!
by: RaVen

All my Es and Bbs above middle C stopped working. I tried standing the keyboard vertically and wiggling, pressing...nothing worked. Then I tried to press all the non-operative keys at one time and now they work. Had to use my big toe...lol

May 19, 2016
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Thank you!
by: Tom B

Yup, no Eb or A working in all octaves on our DGX-505. Flipped it up on end (low octave on the floor) and turned it on. Tested and it was all better!

Thanks,

Tom

Apr 30, 2016
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it works
by: Anonymous

It works

Apr 19, 2016
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PSR-E333 keyboard B and F keys not working
by: tesalonica

I have a yamaha keyboard PSR-E333, not a piano. A few days ago, middle B stopped working. then worked again. then when I'd play middle B flat, middle b flat and middle B would sound. Now every F and B in the keyboard don't work. It has been really humid here in the last couple of weeks and I don't know if that will affect it. Problem is, I teach music classes with that keyboard. Will try Dianne's solution, tipping it on the side, before I open it! I'm afraid I might damage it further if I open it and clean it.

Mar 27, 2016
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Similar problem
by: Anonymous

On Yamaha Arius 141, lowest Fa# did not work.
Also all si not working when LA# is holded before. (but both working if played alone or togheter)
Same problem with Mi-FA

After putting vertical a couple of times and played all lowest keys several times it worked for me. I think it was some humidity.

Still remain problem of Mi-Fa and La#-Si

Feb 26, 2016
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A & Eb in all octaves won't work on my DGX 205.
by: Anonymous

I own a DGX 205, and problems with the A & Eb in every octive not working. I found the solution to the problem.

SOLUTION:
Unplug the power supply & sustain pedal from the back of the keyboard.

Wait 15 to 20 seconds.

Press the power button, and keep pressing it while plugging ONLY the power supply, and keep pressing for 5 seconds & release the button.

Your keys start working again.

Now plug the sustain pedal in & check the keys. You'll notice that the notes are sustained without the pedal. Power off the keyboard & then power it back on.

TADA! Problem solved.

I really hope that this helps those in the same predicament.

And good luck.

Feb 21, 2016
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Keys
by: Anonymous

My keys are going in the oposite direction heading left instead of right. Going downwards.how can i solve that.

Feb 12, 2016
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Could someone who had success post a video?
by: David

It's pretty crazy and somewhat comforting to find out that my keyboard problem is not unique. All of my E and Bb keys above middle C do not work. My solution for the last year or so has been to bang on one of those dead E or Bb keys until it starts working. This usually works. However, I've been banging for a good 30 minutes now to no avail. I tried the Diana dream solution and that didn't work either. I stood the keyboard on the side with the bass octaves toward the ground and the high treble octaves higher up in the air and then tried tapping on the dead notes... after about 5 minutes of this I figured that either I'm doing it wrong or it's not working for me. It would be great if someone who had success with the Diana trick could post a video on YouTube (and of course give credit to Diana).
Diana, the fact that you had a dream about how to fix your keyboard and that dream actually worked is nothing short of amazing! Truly God-inspired!

Feb 12, 2016
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Could someone who had success post a video?
by: Anonymous

It's pretty crazy and somewhat comforting to find out that my keyboard problem is not unique. All of my E and Bb keys above middle C do not work. My solution for the last year or so has been to bang on one of those dead E or Bb keys until it starts working. This usually works. However, I've been banging for a good 30 minutes now to no avail. I tried the Diana dream solution and that didn't work either. I stood the keyboard on the side with the bass octaves toward the ground and the high treble octaves higher up in the air and then tried tapping on the dead notes... after about 5 minutes of this I figured that either I'm doing it wrong or it's not working for me. It would be great if someone who had success with the Diana trick could post a video on YouTube (and of course give credit to Diana).
Diana, the fact that you had a dream about how to fix your keyboard and that dream actually worked is nothing short of amazing! Truly God-inspired!

Feb 01, 2016
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A and Eb not working clavinova clp 157
by: Anonymous

I tried to turn it vertically and shook it nothing still I turned on the other side and shook nothing now my next step is to open it up maybe luck will find me
Thanks

Dec 01, 2015
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It worked
by: Jesus C

In my case all A keys were not working. So I stand it vertically and play them while conected (slowly moved) and they started to work.

My guess is that the internal control gets a bit lose becase a moved the keyboard to other room with the keys upside.

So... try this before throwing the keyboard :-)

Nov 09, 2015
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Similar issue.
by: Anonymous

Every B, C, and E,F on each octaves don't play if I hold the first of these notes:
C is silent if I have played the B and still hold the B. But C works if I don't play the B.
The Diane's trick doesn't work for me.

Oct 31, 2015
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Dianna fix
by: Paul

I am an electronic engineering technician. went inside and cleaned the contacts on my DGX-205. it worked for 1 day then again the A and Eb in all octaves dont work. tried Diana's trick, great for at least 1 day, so far! thanks dianna

Sep 25, 2015
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Never thought this simple solution worked!!!
by: Anonymous

Standing on side works for exact same problem!!!!!!!!!!!!

Sep 12, 2015
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Potential solution
by: Anonymous

My father and I were having trouble with this we tried the setting it on its side trick with no avail and then decided to take it apart. We are neither one techno geniuses but found the solution to be the rubber stripping underneath the keys. We mash on each of these and the thing worked like a charm. In all likelyhood, the rubber stripping is starting to get old.

Sep 07, 2015
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Fixed
by: Mahe

I did the same, kept vertically played keys one by one, started to work one by one. Amazing!

Aug 28, 2015
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All E notes above middle C went out, but SOLVED!
by: Anonymous

Again, that freaky little solution of setting the unit on end (or vertically as they're describing it) and playing with the keys eventually solved my problem. I know, it makes no sense at all. but it DID work and I am VERY grateful to the original poster and this community in general. Be very patient though. it did not work right away. Took about ten minutes of "messing around," including rattling or wiggling the unit or case as well as the keys repeatedly until suddenly all keys came to life suddenly. REMARKABLE!!!

Jul 20, 2015
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DGX Keys don't play
by: Anonymous

my DGX 505 has a problem not mentioned here. The D,E,F, and F# above middle C do not play. Tried tipping the keyboard did not help. Any suggestions

Jul 15, 2015
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Tipping advice worked ;)
by: Tolitz

After my Bb & E keys in the top 4 octaves stopped working, I was about ready to trash the thing and buy a used one on Craigslist. But in a last ditch effort to save money I went on Google and found this page - and read Diane's suggestion. After about 10 people saying it worked, I figured it was worth trying...

...and was glad I did! Worked like a charm. Initially after I tipped the keyboard vertically on its side and started lightly banging the keys and the underside of the thing, it worked but once I put it upright again the keys would stop working again. But a couple more times of tipping and hammering solved it permanently (for now), and I can finally play the piano after almost 2 months of stressing over what to do. It's a weird and quirky solution, but the important thing is it works. Thanks a bunch Diane!

May 11, 2015
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Woohoo!
by: Thanks Everyone!

Apparently this is an ongoing problem...Had the same thing on my DGX-203. Eb and A both quit on me on all octaves...Tried the vertical trick (mine required a couple slight thumps on carpet) and success! Thanks you everyone, though it sounded ridiculous to perform, it worked. :)

Apr 29, 2015
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Fixxx
by: Rayx

Standing as normal position, Use a hair dryer from the front of the keys (not from top)... And dry for a few minutes, dont make the air too hot.

Jan 25, 2015
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WHY????
by: Spencer

Same problem, same keys----I did an initial search online and didn't find anything helpful. So I just spent 4 hours taking the entire piano apart, looking for a solution, tediously cleaning it, all to no avail. Then one more search online brought me to this line of posts. I couldn't fathom that Diane's trick would help---it made no sense. So I put everything back carefully, tipped it on it's side, and voila! Fixed. Thanks to Diane. No thanks to Yamaha.

Dec 16, 2014
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Thank you for the tip.
by: Rani

I had the same problem with my yamaha key board. The trick of vertical standing did work very well after few minutes. Thank you very much Diane.

Nov 10, 2014
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goodluck & have a nice day!!!
by: diane

:)

Nov 10, 2014
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Diane's Trick Worked
by: Anonymous

Yes! It worked for me. Put it vertically and pressed the two keys that were not working - they started working. Set it down horizontally and they still work. After that I used compressed air to clean out underneath. May be it was a small piece of dirt/paper that moved and hopefully it will continue to work. Thanks, Diane.

Nov 10, 2014
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Diane is amazing
by: Anonymous

Diane,

I have no idea how you came up with your vertical keyboard fix....but it worked for my Yamaha DGX-230. I was about to take that thing to a repair service. You saved me a lot of time and money.

Many thanks,
Sean

Oct 10, 2014
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Dream trick worked
by: Anonymous

Same problem. Stood it on its side and smacked it from underneath the problem keys and it started working again! Awesome. It is auspicious that the solution came to Diane in a dream. Good intuition.


Sep 17, 2014
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Same problem
by: Anonymous

I tried standing my 235 on its side and the keys worked, but when i put it back on the stand they stopped working again. What should I do?

Sep 17, 2014
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Same problem
by: Anonymous

E and A flat not working...tried standing it on the side, it worked, but when i put it back on its stand it stopped working again. What should I do?

Aug 17, 2014
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Triumph
by: Matthew

Many thanks to Dianne. Her method worked!

Aug 16, 2014
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Thank You!!
by: Peter

I was ready to buy my son a new keyboard as he has a gig tomorrow. As a last ditch effort I tried the solution by Dianne and YES!! It worked. I am an electrical engineer and have seen some crazy things in the past but this one really doesn't make sense as to why it works. I actually felt kind of stupid doing it in front of my son but since it works he thinks I am a miracle man.

Thanks again!!

Aug 02, 2014
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I'm glad it worked for somebody
by: Anonymous

But it didn't work for me. Now even more notes -- D and Eb above middle C in addition to all E's and Bb's above middle C -- are out. I'm taking it in. Thanks for the fun suggestions. I hear crap rolling around in there, too.

Aug 02, 2014
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I'm glad it worked for somebody
by: Anonymous

But it didn't work for me. Now even more notes -- D and Eb above middle C in addition to all E's and Bb's above middle C -- are out. I'm taking it in. Thanks for the fun suggestions. I hear crap rolling around in there, too.

Aug 02, 2014
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I'm glad it worked for somebody
by: Anonymous

But it didn't work for me. Now even more notes -- D and Eb above middle C in addition to all E's and Bb's above middle C -- are out. I'm taking it in. Thanks for the fun suggestions. I hear crap rolling around in there, too.

Jul 15, 2014
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Diane rules
by: Anonymous

Diane's solution worked for us, too! Amazing!!!!

Jul 15, 2014
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Diane rules
by: Anonymous

Diane's solution worked for us, too! Amazing!!!!

Jul 07, 2014
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crazy
by: Anonymous

Surya's hold down all keys fix works!
CRAZY!

Jul 05, 2014
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Are you a superhero?
by: Anonymous

Your suggestion was the Bomb.com, My daughter was goin slap freakazoid after her 235 went berserk. Searched and found your solution and away I went.. flipped the sucker on its side and a couple well placed slaps to the underside and shazam... Your a damn genius. Your my daughters superhero. Woot.

Jun 19, 2014
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Good job!!
by: Diane

:)

Jun 18, 2014
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A & Eb not working....every octave
by: Maurice

Same problem as everyone else but Diane's crazy ass method actually worked. Turn it on the side while one and tap the bottom under the keys with force up and down the length of the keyboard and it worked for me! Thanks so much!

Jun 07, 2014
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a/f key no sound
by: jessica

fixed i stood my 230 on its side and tap it. thanks.

May 14, 2014
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Thank you Diane
by: Anonymous

I was in the middle of a writing session and when all my b flats crapped out on me.. as fuming for a few I looked on here and read your trick.. bam it worked.. thank you

Apr 30, 2014
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Yamaha single notes in each octave not working
by: Anonymous

I got a yamaha ypg-235 and had this problem with my D and d# notes. I used a combo of Diane's trick and tapping gently behind it. All but one works perfectly. I am going to take an air pressure can to the keys before attempting to open it up.

Apr 20, 2014
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Pressing all the keys
by: Surya

Diane's suggestion didn't work for me. I found a solution on another webpage.

I had to press every key (for me, every Eb and A on all octaves) that wasn't working). Got help from two friends to hold all the keys and turned it on. Let go of all the keys and turned it off.

Worked like a charm.

Mar 04, 2014
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Awesome...
by: Chuc

... daughter's DGX-505, B flats and Es to the left of middle C. Stood it on its side, tapped underneath the keyboard a few times while tapping the inop keys... BAM, they now work! Thanks! :-)

Feb 11, 2014
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setting keyboard vertically worked!
by: Anonymous

I thought it seemed crazy....but I set the keyboard on it's side vertically. Lots of crazy stuff fell out of the keyboard (puzzle pieces, keys) after mashing on the affected keys for about 10 minutes and shaking the keyboard....IT WORKS PERFECTLY!!! thanks for the tip!

Nov 26, 2013
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FIXED!
by: Music Lover

I had this problem for a long time and banging it helped for a year. But then even banging didn't help.one of the bunches

I opened the keyboard,(took out about 25 screws), there are bunches of wires coming out from the keys, and they're taped down. I tried pushing down the wires, and realized that one of the bunches of wires, when I pushed it down, made the keys start working again. I taped down that bunch of wires with duct tape, and it's working for a few months already great.

Nov 25, 2013
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E key fix
by: Brandon

I punched it and mine worked. Not kidding. I think it might be a factory part malfunction.

Sep 14, 2013
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THANK YOU DIANE
by: Anonypotomus

My boyfriend and I were wanting to sell the keyboard because it has been sitting in storage for the past 2 years since it was bought. Literally no one has used it. So when we finally found a buyer for it, we turned it on to make sure it was working properly and the E and B flat keys weren't working!

I frantically searched how to fix it thinking it was a programming error, while my boyfriend was banging on it.

When I saw Diane's comment I thought there's no way! But so crazy enough it has to work. Lo and behold, it worked. We giggled like crazy because of how funny the solution was.

So thanks Diane! I don't usually comment or write reviews but we had to this time as a testimony to Diane's method. Can't believe it worked.

Sep 04, 2013
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solved solved solved solved solved solved
by: Anonymous

yeeeeesssssssssssssssssssssssssssssss!!!!!!!!
solved
solved
solved
i followd diane vertical suggestion
Thanks to diane :*

Dec 05, 2012
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Didn't Work
by: Music Lover

Dianes trick doesnt work for me

Dec 05, 2012
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Same Here
by: Music Lover

I have the same problem with my YPG 225, A and E flat don't work many times unless I bang it around. I'm gonna try Diane's Dream Trick.

Nov 20, 2012
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Yamaha E & A# not working in any octave
by: Anonymous

I have a YPG-235 Portable Grand. My E and A# keys stopped working in all octaves. I tried putting it in a vertical postion...low and behold...TaDaaaa! Problem all fixed! Wow! That's just crazy! Thanks to those who made the suggestion.

Sep 28, 2012
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E and a keys not working
by: jingles

Fixed mine easily.Problem is not keys or rubber pads etc.,but the ribbon cable that connects keys to the circuit board.Problem wil be a loose wire on the circuit board end of the ribbon cable.Take note of how cable is orientated(purple stripe to the right for example) and then carefully prise up the cable connector with a butter knife.Don't worry if the locking guide comes off.Then remove ribbon cables.Next step is to replace locking guides into the receptacles on circuit board and then carefully push ribbon cables back into place making sure all the ends are straight.Worked for me!

Aug 09, 2012
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pianist
by: Estrella

purchased a YPG 235 76 keys, all the E's to the right of middle C stopped working, I also turned the the keyboard vertically and wiggled the E note near my hands and toward the top and, at first nothing happened, then I wiggled them all with just a touch of force and believe it or not, It worked, thanks Diane!

Jun 02, 2012
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It now works!
by: Anonymous

The standing it on its side works!

Mar 23, 2012
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Diane...AMAZING!!!
by: Dessie

My DGX 505 JUST started doing the E flat not working thing...I did it...stood it vertical just for a second hit the key...sound...put it back normal...working like a charm...that is the craziest thing. When I read it, I laughed...but I had to try it! NICE!

Feb 13, 2012
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My E & A flat stopped working suddenly
by: DonInFL

I have DGX-205 and all E's & A flat's at and above middle C stopped working. Came here to get a clue before putting it in the shop. I don't believe I have broken or bad contact pads. diane's suggestion doesn't work for me. I replaced pads 8 months ago. I will recheck them. I'm hoping a real solution will get posted.

Feb 07, 2012
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fixed!!
by: diane

Hi everybody..
I wanna share how i fixed my dgx-230..it sounds fool but i dreamed about the solution for this problem.
You just stand it vertically but the lowest octave is on the bottom..try push the problem key, it will sound okay..then put back like normal(slowly keep pushing the key)..
TRY IT!!

Feb 07, 2012
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E-FLAT AND A KEYS DO NOT WORK.
by: Anonymous

I've had the exact same problem with my E-flats and A-keys on my dxg-203. Initially I thought it was the batteries, but then i plugged it up and still no change. I also removed the batteries just to make sure that they weren't the source of my power as oppose to the A.C. adapter. HEEEEEELP!!!

Jan 18, 2012
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All A and E flat keys no function
by: diana

Hi Dick..
My problem same like Philip.I sent to Yamaha already then what make I really shocked was the staff told me that there is nothing wrong with my keyboard. I also experienced to test all the keys without any problem infront of the staffs.
After I reached home..I switch on my keyboard then try to play it..so saddddddddd!!! No sound on A and E flat key...help meeeee!!!

Nov 21, 2011
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yahama dgx-505 1st 3 C and F sharps not working?
by: Anonymous

hi

I have a yahama dgx-505 which has been rarely used lately when trying it the 1st 3 C and F sharps are not working?
i purchased replacement rubber contacts and fitted them but problem wasn't fixed anyone any idea? intend sending this on to people who need a keyboard but have very little, appreciate any help
hate the thought of dumping it

Nov 10, 2011
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Same Problem
by: Anonymous

E flat and A stop working for me too on all octives. This makes no sense and I'm very disappointed in Yamaha's product. I have a YPG 225 and I've had it for about 3 years.

Nov 10, 2011
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Same Problem
by: Anonymous

E flat and A stop working for me too on all octives. This makes no sense and I'm very disappointed in Yamaha's product. I have a YPG 225 and I've had it for about 3 years.

Aug 29, 2011
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same problem
by: Anonymous

I have had the same problem with the exact same keys. I also searched the internet for this problem and found someone else with the exact same problem, the exact same keys.

My keyboard, and the internet posters keyboard was the DGX 220.

I got tired of this and just bought a new keyboard, teh YPG 235, which I believe is the same as the DGX 225.

I almost bought a different brand because of this problem. But I like the features on my keyboard so much, so I just bought another one. I might end up getting burnt if the exact same problem happens again.

I don't know of any fixes, but know that this is a problem others have had.

Ryan

Nov 17, 2010
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contact pads??
by: Dick Rector

Hi Philip,

Sounds really like a broken or damaged underlay-contact-pad if all the keys of the same kind are giving the problem.

Depending how handy you are but not really a DIY job to replace one (or all). Usually every octave has his own pad but all the keys of the same sort are following the same 'route' to the sound-processor that's why if one pad is broken the other keys also don't do what they should do.
Go to PSRTUTORIAL.COM - FORUM - PSR3000 and you can find a very good article with pictures how to change the pad(s).
At least you get an impression of the job.

A good (VERY CAREFULLY) clean of the contacts with cleaning alcohol sometimes does it.

Dick

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